Page 34 of 41

Re: Bugs

Posted: 11 Jul 2021, 17:45
by quozl
quozl wrote:I connected 2 treasures in T&E game #3519 but it did not allow me to collect one.
After someone else took a turn, I was able to get the treasure.

Re: Bugs

Posted: 17 Jul 2021, 04:09
by Rahl
CW Game - https://triqqy.com/#/game/ConquerWorld/3170 Turn 23

Got email that it was my turn, clicked on 'Reload Game' in the tab that I already had that game open. It appears that it skipped straight to the move phase. I never even clicked start. Looks to have skipped everything else, no cash, no nothing (just a single move with the 7 'Money' that i still had from previous turn - after which I could only click 'End>'. Also the turn recap (when you click on the player name at the top) still shows info from my previous turn as did the "end of turn popup" window - any idea what happened??

Re: Bugs

Posted: 18 Jul 2021, 19:08
by king achilles
^ forwarded.

Re: Bugs

Posted: 19 Jul 2021, 04:11
by Rahl
Well, it looks like my opponents took their next turn(s) and game is waiting for me to start my turn and indicates it is round 24 (as mentioned, I didn't really get a round 23). Also, if you take a look at the 'Last Turn Summary' under 'GAME & TURNS', it shows my last round as 22, and Winged Cat's as 24(the current round). It also lists round 23 for Randbot and I was thinking Randbot had been going first every turn, and it didn't look like Randbot missed a turn (just providing more info for the troubleshooting)...

One of my opponents mentioned this (or something similar) had happened to them once before.

When I report something like this should I hold off on taking my turn (i.e. wait for a fix/resolution or your go-ahead before continuing [countdown permitting]), or just report the issue and continue to play?

Re: Bugs

Posted: 19 Jul 2021, 18:35
by king achilles
The webmaster could not explain what could have happened and could not undo or redo what occurred in your game. You would have to move forward and make the best out of this. In a very complex game, sometimes things happen and for now, we will take thus as an isolated incident. We appreciate the report but we apologize that we can't resolve every situation.

Re: Bugs

Posted: 20 Jul 2021, 01:25
by Rahl
Thanks for looking into it and no worries - getting it reported is the main thing :)

Would still like to know (for any future reports) if I should report the issue and continue playing, or hold off playing my turn until I hear back from you (specifically for Conquer World)?

Re: Bugs

Posted: 20 Jul 2021, 16:47
by king achilles
Continue playing if you could. If a game becomes unplayable, usually the webmaster fixes the issue to make the game playable again.

Re: Bugs

Posted: 06 Aug 2021, 02:58
by melisgl
king achilles wrote:
This might be related. Now in https://triqqy.com/#/game/ThroughTheDesert/1079, I see 5 stray cyan camels during setup.
^ Strange bug. It's being looked into.
This issue is still present in https://triqqy.com/#/game/ThroughTheDesert/1212

Re: Bugs

Posted: 06 Aug 2021, 19:00
by king achilles
^ forwarded.

Re: Bugs

Posted: 09 Aug 2021, 03:47
by melisgl
In https://triqqy.com/#/game/Samurai/2607, I'm now in state "Ending Turn". If I try to make a move it says "Illegal action PlayPosition for game state EndTurn".